i.e., A local favorite, or highly recommended becauseStay away. Poor customer service and care. We have been long time customers and today they finally blew it. They have a "policy" that they decided was more important than caring for a good customer. I grabbed the wrong wine for my wife, I was out of the store for minutes at most, they just checked me out and they wouldn't exchange it for the right flavor. My fault I grabbed the wrong one, but it wasn't like I was a one time customer, I am a member of their "frequent buyer club". No more. We went there due to proximity to our house even though they are overpriced. Now we will plan and buy elsewhere, somewhere where they care about the customer.