Tom Glanz was contacted by our land owner to install a 50 amp breaker & electric socket for our RV back on 4/25/17. He agreed to be done in 3 weeks, our arrival date. On 5/24/17 , the work still had not been done. The land owner called him & he claimed that snow had prevented doing the work. At my insistence, Mr. Glanz finally did send 2 guys that day or I would have no electric service for several more days. They showed up without the proper materials. The work was to install a new breaker box, connect the wiring, run approx. 70 ft. of conduit over to the RV, place a post, & mount the electrical plug, all installed to code. We dug the ditch & provided the pole because they did not bring one with them, then used 1" conduit because it was all they had on the truck. I questioned this & the younger man said, "it will be cheaper this way," but took them nearly two hours to feed the lines through. A 1 hour job took almost 3 & they moved like snails, talked a lot, not working while talking. I helped dig out the ditch ends & did all the backfill to help them finish! 6 wks later, a bill arrived & the owner was concerned about it & felt we had been over-charged by $300 for the work based on previous jobs. He suggested I contact Mr. Glanz & ask him to review since I did some of the work. With no breakdown I did not know what the $846.39 was for. After a week, Mr. Glanz reluctantly agreed to take $100 off but refused to issue a new invoice, & it was dated 6/30/17, received 7/11/17 & due 7/15/17. He admitted it the time was high for the work done but Mr. Glanz never explained the near $600 for labor. In email from his "accountant" I was told to pay by 7/30/17 or the $100 off was off & threatened the land owner if not paid. Extortion! I reluctantly paid by check, minus the $100, marked it paid-in-full, mailed on 7/31/17 & I filed a complaint with the BBB. Mr. Glanz responded citing I was not his customer but cashed my check. Will fight this bill. Do not use this business unless you get a full quote in writing in advance and then hold them to the work and schedule agreed to so you don't get over-billed or screwed over like we did!!!

Glanz Electric was hired by our friend (and land owner) to install a 50 amp breaker and electric socket on his property for our 5th wheel RV back in April of 2017. The work was agreed to and planned to be completed by the third week of May, when we were due to arrive. On the morning of our arrival, we discovered from the land owner that Mr. Glanz had not completed the work. When the land owner contacted him to find out why, he claimed that snow the previous week had prevented doing the work but he never called to reschedule, nor did he bother to return to complete the job. The land owner was required by law to give both permission to do this work and to make the arrangements since the improvements were on his property and only after several phone calls and the land owner's insistence did Mr. Glanz bother to send someone out to complete the work the same day we arrived, since this would have meant we would have no electric service for several more days until it was "convenient" for Mr. Glanz to arrange completion of the work. Reluctantly, he sent out 2 guys that same day but they came unprepared, did not bring the proper materials, and it was quite apparent that they did not plan ahead for the work to be done. The work scope consisted of installing a new breaker box at an existing power pole, connecting the wiring and running approximately 70 feet of conduit over to where there electrical connection on the RV was, installing a post to mount the new electrical plug box, and making sure the power was installed to Colorado electrical code. The land owner had already dug the ditch from the existing box over to the RV where the new to would be to bury the wiring and conduit and the owner wound up providing the wooden pole to mount the electrical socket to as well because the workers did not bring a pole with them. They also attempted to do this work with 1" PVC conduit instead of a larger size because it was all they had on their truck. When I questioned them about why they were using 1" conduit instead of the same size already at the box, the younger man of the two said, "it will be cheaper this way" but then it took them nearly two hours to feed the multiple lines through the PVC to the other end. What should have taken them at most an hour to complete from start to finish took them almost 3 hours to complete because of the difficulties with fishing the multiple lines through such tight conduit. On top of that, they moved like snails and talked a good bit of the time and did not continue working as they talked. I actually helped them dig out the ditch on both ends and did all the backfill work after they were done to help speed up the process. 6 weeks later, a very generic bill arrived and the land owner brought us the bill. He expressed concern about the amount of the bill and felt we had been over-charged for the work done by at least $300 based on his previous experiences with this electrical contractor and others in the area for the same or similar work. He suggested I contact Mr. Glanz directly and ask him to review the charges, time billed and review the materials used since we provided the post, dug the ditch, and did the backfill of the job he had agreed to do. The bill was very generic in that neither the materials or the labor showed a breakdown and in the amount of $846.39. After a week of emailing back and forth, Mr. Glanz reluctantly agreed to waive only $100 of the bill and refused to issue a corrected invoice showing the new amount, nor the breakdown of the charges as we had requested. On another note, the invoice was dated 6/30/17, but we did not receive it until 7/11/17 and showed a due date of 7/15/17. After much discussion and haggling, it was clear that Mr. Glanz had no intentions of reducing the bill further, nor would he cooperate in providing the details of why we were charged $600 for labor for 3 hours even after he admitted that the time was a little high for the work scope and pretty much mocked me when I

As a former employee of Glanz Electrical Contracting, Inc. it is with great pleasure that I write this recommendation. I was the Office Manager from 2001 until April 2012 when I relocated to another state. Thomas Glanz, the owner, built this company with the belief if you treat the employees like family and the customers with honesty, respect, and fairness they will give this in return. He was right! The clients return time and again for thheir electrical needs as well as tell their friends and family of Glanz's superior service. Their high recommendations are the greatest form of advertising any company could ever hope to achieve, and Glanz Electrical Contracting, Inc. has succeeded. It was my pleasure to speak with the clients and get to know them through the years I was with Glanz Electric. They too, it seemed, became family. I highly recommend Glanz Electrical Contracting, Inc. for all your future electrical needs.