We've wanted to request for a parking space for my father who has polio and is currently driving a modified car with a hand control system. The winters has been harsh and is very difficult for him to get from our apartment and his random parking spots.





We called just management for the procedure to request a parking space when we first moved in 3 years ago. We were told to send them a written letter to request a parking space to the address they provided. We did exactly that and followed up a week later confirming they received it.





We've checking on the list of people who requested a parking spot in the laundry room every time we went down to do laundry but never saw my father's name so I've called just management and they said my dad was on the list but was at # 30 something and told us not to worry.



A year past and my dad's name still does not show up and we saw that the listed was numbered up to the 30s. I've called the company again and they told us that they changed the procedure for requesting a parking spot. We needed to talk to the board and provided me with an email.





I email the lady in the board and half way through our email exchange, she stop replying back.



Other people who have requested a parking spot around the time we moved in already got their parking spot. I feel like this company has such poor communication with the people who works there.





Not to mention they do not forward the flood insurances and such every time they expire or update to our bank. We always need to spend a couple of days every year to do this. It's extremely frustrating how incompetent they are.