We apologize for the inconvenience

The people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company.

You will be automatically re-directed to People Search on yellowpages.com in .

Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
HoursOPEN NOW
Regular Hours:
Mon
Tue
Wed - Fri
Sat
SunClosed

Contact Info

Phone:

Main - 859-282-6644

Address:
10018 Dixie Hwy Florence, KY 41042
Email:

Other Email:

Reviews

1
2 Reviews
Select your rating
Write a Review
D
dgrinnan

10/22/09

1 Reviews0
1.0

Don't use them for your wedding. For well over a thousand dollars in flowers, you would think they would be more flexible in there church delivery. Our church has no one available to open the church until 3:00 PM. (these people are volunteers, so I understand) Secret Garden is refusing, after several calls pleading with them, to deliver any later than 2:00 PM. Their response is "Check your contract". I entered into that contract months ago. Who knew this would be an issue? They said if we can not get into the church by 2:00, they can deliver the flowers to someone's house. Do they really think I have time to load up the flowers, take them to the church and then have to set them up myself? I thought that is what I was paying them for. Who ever heard of a business that is based on customer service and satisfaction telling someone they close at 2:00 on Saturday and too bad if we don't like it? Isn?t florist a service industry that relies heavy on the wedding business?

Was this Review helpful to you?0
S
schon1107

03/05/09

1 Reviews0
1.0

I would not recommend this florist, nor use them again. They delivered the order incorrectly, on the wrong day. Thought behind the idea of the flowers was lost, and customer service to resolve the issue was unprofessional and rude. No remedy for their mistake was made, no resolution, just ok with them to leave a customer unhappy with their service. Their words were: 'it's your word against ours' - I don't know about you but that's not a company I would care to give my business.

Was this Review helpful to you?0
Category
Flowers, Plants & Trees-Silk, Dried, Etc.-Retail
AKA

The Secret Garden

Other Information

Parking: Private, Free

Wheelchair Accessible: Yes

Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.