I am VERY annoyed with our visit to IHOP. First off, we entered and were greeted by a hostess who seemed very bored and uninterested. Then, our waitress, Arianna, showed up, said a barely audible hello, plopped menus on our table and disappeared. She came back a few minutes later to get our drinks ordered, and then disappeared again. We couldn't find her for twenty minutes, and neither could the other server, Vanna. She had gone outside, "chatted" with a huge group of shady looking girls, and came back inside rubbing at her veins. We're pretty sure she was shooting heroin in the parking lot. She then rudely delivered our drinks, took our orders, and disappeared again. It was an hour before we got our food, it was cold because she had left it sit for a fairly long time, we were watching, most of it was wrong, and we called over the manager. He also, rudely took back our incorrect and cold food, told us how the plates had "burned his hand because it was so hot". The food was freezing. We ended up getting the attention of Vanna, who took care of us and was so kind. Our original waitress ended up getting ahold of the fresh food, put chocolate chips on with bare hands, in our line of sight, and still brought it out. She was yelling at the chefs, with cursing, loud enough for the entire place to hear. We're furious. This is one of our favorite places, and it has been ruined. We've NEVER had any problems. We've been coming for two years now. If Ariana or this manager is ever here again we will not eat here.