One star, so I can write a review! To start, I am not in NKC often. We had just had snow and I needed a wash. The very PUSHY gal would NOT take no thank you as an answer to the club price. I told this woman 3 times, no thank you. With the line growing and feeling like am not going to get to do this wash. I fell into her pressure and bought the flipping month. 39.99. She told me if I needed to cancel, just come down let them know. After 3 weeks, I never came back. So this 39.99 club is stupid for me to have since I need 3 washes for it to be worth it. So I go down fully expecting to be taken care of.. NOPE! YOU HAVE TO EMAIL, AND WAIT 3 TO 5 DAYS! So I play the game. Its 5 days, no reply email and they charged me again, so now I have to get my bank involved.

Avoid this company, or take cash!
I know this is my fault for feeling the pressure of the line growing and the sells lady. I get that but to lie on how to cancel and still charge people after they cancel.. not a business I will use again.