I've used them a number of times in the past. I hit a deer and virtually totaled the front and they fixed it back in no time. A red-light runner hit me and again virtually totaled the front and they fixed it back in no time. Various other wrecks or dings and in each case they helped get me going again with low cost and excellent work. The cars, van, truck all came back running like new and looking just as good as the day I bought it. I've also gone back to them on the weekend on occasion to ask help in repairing very minor issues, like with a door panel that was partially disconnected, or a bumper that was falling off, and in each case they either repaired it right then or instructed me how I could take care of the problem on my own without spending much of anything on the repair. I have to say that it is difficult in this day to find such helpful folks! Not unheard of, but the extra mile they go is the best part of working with them.I'm glad just got my 1999 Intrepid back & working