Oh no, this company is not liable especially if it's going to rain. The least drop of rainfall and they will call and try to reschedule 30 minutes before your appointment time. Why not have the courtesy of calling a customer in advance and give them the opportunity to call someone else to clean their carpet if you are afraid of the rain! I never knew that rain would cause carpet cleaning companies to cancel appointments. The carpet is inside the dwelling not an outside construction job, just saying! :-(