They we're an hour late, so that was the first thing. Now tgey did give us an our so that made it a little better. Second they didn't make sure all children were out of bouncy house before letting it down. The young man stated he thought all kids were out, because he saw someone tell some kids to move. Please in the future make sure all kids are out before releasing.

The equipment was worn down and didn't work

This is the best place for party and equipment rental. The service is wonderful. They have the best selection of bounce houses and water slides in town! Ask them about their birthday party packages. They even rent out a train!