My wife and I just bought a bedroom set for our son. We were very happy with the service we received. When we first arrived, we were not only greeted by the owner, but were given space to look around without being pressured. We ended up paying a pretty reasonable price on the furniture we bought. Bassham also has free shipping which is always a plus. The only small negative that we experienced was after the initial order. Several days later, we received a call from them telling us that the product wasn't going to arrive until several weeks after the date we were quoted at the store. We're not exactly sure why we received this call because the furniture ended up coming on the exact day we were told at the time of purchase. Overall, we were EXTREMELY happy with our experience.