Absolute HORRIBLE customer service, HARASSMENT.I have rented many vehicles in my day, and the majority through Enterprise Rent-A-Car. My last rental was the most horrific experience I have ever encountered. I am writing this to WARN any other potential customers to STAY AWAY.Limited characters allowed, so here is the extreme shortened version.1. I used my employer's discount contract ID code for a small discount on a minivan. Employee Alexis Perks attempts to tell me the code is for "business use", not "personal use." I argue that she has no idea what anyone's HR website says and how they are allowed to use the discount code.2. Employee Duane Turner tells me a utility bill and/or my last months paystub is required to use my Huntington MasterCard since it's not a "credit card", even though I've used the same card with Enterprise in the past. I end up using my company's American Express as I was extremely short on time.3. No TV in any of the minivans, even though I rented one 7 mo ago that had one. Not a deal breaker, but made the trip that much less enjoyable by the kids (and us, needless to say).4. $150 required "refundable" deposit (even though I'm using a credit card). Ive NEVER been asked for a deposit with ANY rental company, and even with Enterprise just 7 months prior. Duane tells me this just before he swipes to activate the rental.5. To wrap it up, the morning after I drop it back off after hours, I get my final bill. The $150 deposit has been removed. In its place is a $75 CLEANING FEE??!!!!I am leaving expletives out of this review, however keep in mind my true feelings on the entire rental process, this branch, and its employees. Other than a few small pieces of paper (what I can only imagine to be from McDonalds straw wrappers), the van was returned clean, or as clean as you are expected to return it without using a vacuum and Armor-All.I STRONGLY feel I was straight-up harassed by this branch, both verbally with unprofessionalism and lack of customer service as well as FINANCIALLY. These people made my life and rental experience a living HELL and I am NOT standing for it!! People need to be WARNED! Go somewhere else! Ironically my wife later found very poor ratings for this branch on multiple sites.