Prompt with providing bid but getting them to do the job is impossible. Called another company who was professional and on time.

Roof put on august 2013. I was pleased with everything at first, and the owner, Kenny, was fine to deal with. I'm a Realtor and I've sent them referrals, which I obviously won't be doing ever again. Winter 2014, we started having a leak on the 1 year old roof. Took 4 months to get them to come "fix" it. That is not an exaggeration. 4 damn months of me calling and texting and being ignored and given the run-around. Besides the fact that it's stupid to take 4 months of me continually bugging them to come do it, the repair was done with some white tile that they had. My roof is grey, so now I've got this huge white repair on my roof, even though I have spare shingles. Also, the repair didn't even work. I contacted them again about it, and got no response... surprise, surprise. Fast forward a few weeks, it's raining again right now and there's a 2nd leak. I've contacted a different company to come fix both leaks, and I'll be sending Kenny the bill. I can't believe how horrible this has turned out. Avoid. Avoid. Avoid.