General Info

ServiceBench offers a suite of Web-based software solutions that integrate after-sale service transactions. Its solutions integrate various service management activities, including service calls, field service, parts supply, repairs and warranty management. The company provides services to manufacturers, retailers, extended warranty providers, parts distributors and service providers in a variety of industries that includes appliances, consumer electronics, computers, plumbing, outdoor power equipment, food services, construction and heating, ventilation and air conditioning. Its service Call Management solution automates the process of capturing, scheduling, dispatching and tracking service calls. ServiceBench was founded in 2000, and is headquartered in Fairfax, Va.