After reading all the reviews online about Red Dog Spa, I have to admit, I was hesitant to take my standard poodle, Cooper in to be groomed. I went in and checked it out, and the lady at the register was very friendly and nice, I learned that she was not the owner but a receptionist. She gave me the information and a brochure and I went home to think about it. I made an appointment later after calling around and not finding any other place up to my standards. The groomer was very friendly and knowledgeable, she got down on my dogs level and said she wanted him to trust her. After that, I was sold. I think that any animal lover would agree that a groomer who shows that she loves her job that much is one who can be trusted. My dog is my baby, and I really appreciated the groomers approach. I came back 2 hours later and he was ready. He looked fabulous, and was very happy. He strutted around very proudly, I could see he felt as good as he looked. I will definitely be back soon!