Unfortunately, Dean and his 25+ years of experience at NC left the company several years ago. Although field service remains excellent, the shop continues to give its highest priority to Fort Knox and big-name contractor's equipment over the occasional lone skid steer, compactor, small wheel loader, or telehandler. Redo rates, turnaround times, and hourly repair rates have also reached unacceptable levels.

Dean has always gone above and beyond to help all the customers!

There service department expecially Dean McRae goes well beyond the scope of what a exceptional sevice department is all about. Will help anyone and even outside the core hours of there job. I think they are the best.