I scheduled an on-site visit over the internet (as per the instructions on the website) and I never got a confirmation. I called to confirm and spoke to the director. During my visit, I was asked to fill out a form, the director never introduced herself, nor did she take an interest in my visit. During the tour with the assistant director, we visited the toddler room and everyone including the children and the teachers were miserable. Granted they were getting ready for lunch but the aids were insincere in their approach with the kids. The children were not at fault--they were just hungry. My experience wasn't great and although the older rooms were acceptable--I would never send my toddler there. The director crossed our path during the visit at least three times and not once did she acknowledge my visit. I guess--if the director is too busy and the staff an unhappy, I don't know if this would be the ideal place for my family or yours!