I have gone out of my way to go to CITGO, Green Bay Evanston, but have had the same bad experience two recent times now.I set the pump on its hinge, but can't turn off the gas when I have all I want. I can't release the hinge and nothing stops the gas flow.The 1st time, I was stuck getting far more gas than I wanted. Tonight the same thing happened plus gas spilled all over my good coat and the ground. I reported both times to an attendant who couldn't care less.I told him I would report this to the manager.That HE should too. He looked annoyed and completely indifferent - just continued to smoke.You MUST FIX THESE PUMPS! I am prepared to report this rip-off to your home office.