This is one of my very favorite businesses in terms of their customer service, quality of the product and ease of affordability due to their humane and reasonable terms. The people are extremely professional and nice. They offer an excellent product on the most easily paid terms possible. They have saved my ability to keep a car in working order and thereby keep a job that requires it two times over the past several years. They also came and changed a tire for me once several years ago when I could not do it, in the snow. I love it that they have a discreet separate play area for children, are located near many coffee places and restaurants and within walking distance of many good places to wait if you have to without someone to transport you to and from the shop. They also have free coffee and free popcorn there if you like that. They are wonderful. Thanks to the people at Les Schwab on 18th Ave!