WARNING for all potential customers PLEASE take the time out to read ALL reviews. This place is a SCAM they will smile & lie to you just so you can buy a car. Once paper work is signed you will see their true business side. I’ve read ALL the reviews on different sites and the ones with just (1) one stars are TRUE. I WOULD NOT RECOMEND SIMS CAR MALL. Even if you feel this is your only option. I’m here to say it’s NOT keep looking with patients unless you enjoy doing bad business with Mark & his co- workers. Ronda( one of their employees) is extremely rude with an unprofessional way of talking & resoving issues. 9/10 if you have a problem their not going to fix it they will ignore you & make it as if you are the reason why the problem started. This place is TERRIBLE .!!!! I wish I could give them ZERO stars because that’s what they deserve.

If you want to be rip off deal with Mark Sims he will lie to your face promise the world till you sign then its all your fault, the car will be junk worth a 1/3 of what he sold it to you and the repairs will break you. and when you get no where with his rude staff Wendy will turn your car off with there so call GPS and have a thug pick it up. If you need a car DO NOT SHOP AT SIMS CAR MALL BEWARE OF THIS THIEF MARK SIMS A TRUE SCUMBAG AND LIER ALONG WITH WENDY IN FINANCE, SCUM. PASS THE WORD BUYER BEWARE.

These people are very friendly and helpful- until you sign the contract. Are not responsive when vehicle breaks down, will not provide warranty service purchased by customer, evading phone calls & emails. I was happy with the car at the time of 'purchase', sold to me after being advertised as well-maintained, when records and the car's current condition show this is not the case at all.

If I could give this place a 1/2 star, I would. Very shady company, especially with their financial department. Wendy is rude, and kept getting my information wrong with both personal info and info regarding the vehicle we had as well as financial info. Save your money and put it towards a respectable, honest dealer. In response to Devon's negative feedback on this page, I know for a fact they do not thoroughly inspect the trade in cars they receive, as our trade in vehicle was sold the day after we turned it in. We know who bought it and can verify this as true. Unfortunately for Devon, the company probably didn't inspect his car before selling it at that outrageous price. I recommend staying away from this company unless you want constant hassles both financially and mechanically from their vehicles. Also be aware that they require a GPS unit to be installed in your car before driving it off of the lot. I'm sure these other positive reviews were written under other emails by the owner and/or workers to make themselves look good. None of them resemble my experience.

I'd give them zero stars if I could. They are complete scammers. They sold me a car for $7,995 that is worth just over $3,000. Within two days of having the car, the engine light was on and it was leaking transmission fluid. After they had it for a week to fix it, we finally got it back, only for it to continue leaking transmission fluid AND it started leaking oil! The engine light also came back on one week after we got the car back!! They completely screwed us and took advantage of us because we were desperate for a car to get us to work and to get our one year old son to daycare. Now we are stuck paying $9,000 for this car that has all these problems and there's no way for us to get out from under it. These people are absolutely terrible. I would never ever recommend them to anyone. Not even my worst enemy. They are crooks. Plain and simple.

What great ppl to work with!. I got a great deal on my car, Which I love. Everyone was wonderful. I'd reccommend Sims Car mall to everybody!! Thanks Jason!!