I first heard of this company through our Nextdoor neighborhood app. A few of us decided to give them a try since they sounded really good. Plus they offered a guarantee. They came out in August 2016 and since then they have been to my house 4x! They don't know when to give up. I have told them I have a 5 month old at home and don't want there services every 10 days. They seem not to care. Jordan the manager says it's perfectly safe since it's organic! Well ok show me the study's?? Just because something is organic it's not always safe. Specially as we know too much of something can be harmful. I don't understand why I have to pay for a service that isn't doing the job. They refuse to give my money back as they promise and on top of that I have to pay $99 to cancel. They seem nice but don't let that fool you I don't recommend them.