I needed to install windows 10 from my bootable cd "ISO", but the drive wasn't correct. I didn't have access to using the internet for info on how to fix the drive myself cause my Pc was down. I realised complete computer repair was around the corner by my apt. I called him up and said to him i needed my drive fixed so that i can install win 10 on it. He acted like he never been through this before. Very odd "flag". I mentioned i had this issue three years back and erie computer repair fixed my drive when i took my hard drive into them. He acted like he could fix it so i could install myself "instruction's from Microsoft"! Protocol instructions from Microsoft are as follows if you have a license, have them mail you their windows install cd, download ISO to burn to disc "which is created through media creation tool" or use media creation tool to install windows from your desk top. He was going against these instructions. Another flag! I specifically told him my iso would not install on that drive can you fix it so. I gave him 30 dollars to fix it. A day later i went to pick it up. I brought it home. It did not work. I called him up and he said well i'm not sure exactly why your getting errors. Flag! He said, well i can install win 10 for 90 dollars. Being a little confused about this guys honesty i thought for a few. He said i would have to bring the desk top in if i decided. Well, i did seeing how it was close by. I took it in and asked for a break seeing how he refused to fix drive. 80 dollars is what i'm paying now to fix my drive. Combined $110.00. He kept on saying things that was going against me completely like, that activation pin is junk. Again flag i got it from Microsoft on the phone and its whats in my activation window right now. I put a dispute in with my bank on the 80 dollar charge and if i have to i will take this to small claims court. I have a $3,800.00 set up with my system and this guy was making things really screwed up on purpose. Any of the users reading this that are unexperienced in Pc tech, do not deal with this guy. Read Microsoft's simple instructions and fix your Pc yourself.

I have owned computers since about 1992 and I have used Complete Computer Services for all of my computer servicing. I have never had a bad experience. I've also purchased 2 used laptops over the years and they stand behind their warranty. I highly recommend them.

I purchased a used Dell laptop in April 2014. I noticed that the battery housing was damaged. I was told be the sales woman that a new battery was on order and should be in in about a week. She said that I would be able to use the damaged one and get the new one in addition. That week turned in to 5 months with multiple excuses and no battery. They took down my phone number multiple times saying they would let me know the status. They never called me.