although they are slightly higher priced than what you can find online (plus paying tax) having someone to speak to about certain products can not be duplicated shopping online. The staff is usually very helpful (5 of 6 visits). Only one time I visited and had noone come offer to help me. The products they carry are mid to high end pieces and are very nicely displayed. The staff is knowledgeable and gave good recommendations, even a younger employee whom I didn't expect to be able to help much answered all my questions and was a great help.