I had a very bad experience at this Salon.. I had a COPPOLA Keratin Smoothing Treatment.. and the Salon owner put it on WET HAIR... the outcome was not good.. I even told him I read it should go on DRY HAIR..I had also had this treatment at another salon last year.. and they put it on dry hair... and the results were amazing but he insisted no.it should go on wet hair..... well the outcome was not as it should be.. I called to talk to him he never returned my calls... I am even wondering if he even used Coppola Keratin at all... I am very disappointed n this shop.. and definitely with the lack of customer service. Think twice about this salonS.Vogel