I took my business computer to this shop for a repair. It had a corrupt windows file. The shop charged $335 and informed that the machine had 2 bad hard drives. After returning from the shop, the machine was not functioning with the backup RAID system. Another computer shop was consulted and consequently informed us that the 2 bad hard drives, were in fact, not defective at all. These drives were valued at $600. The tech then reinstalled the hard drives and reconfigured the system and restored the computer to its original operation. In retrospect, In & Out PC did not repair the computer right and misdiagnosed the problem and cost us $335.00. This charge was unnecessary. We filed a complaint with the Illinois Attorney Generals office and the better business bureau.