Yesturday, Steven came out to my house for a vanity installation. I just wanted to say thanks for his friendliness, patience and kindness during the job. He paid so much attention to detail and even didn't mind me asking a bunch of questions. After the job was complete, Steven took it upon himself to adjust the hot water setting on my water heater. Its clear to my wife and I that Drain Works is a fine company and we are looking forward to enlisting your services again. Please forward on our thanks to Steven. Thanks again and Happy New Year, Jared in Apalachin