Omg I don't know what to start with! So unprofessional! She doesn't even know where the stops are for the ticket she's booking! And when you ask her she gets mad!!!! Like seriously! Turkish airline changed the flight date and they said you can either reschedule or get a refund! Golmokh rescheduled the Ticket without telling me! I needed refund but she said I changed it for you to another date! She left me speechless.