2/4/2010About a month ago I took my Kodak camera to United Camera for repair because the snap button would not work. They said I could have one hour service, which surprised me at the quickness of service. When they finished the repair not only was the repair done PERFECTLY but they did about 16 other checks and upgrades on the camera, it looked like it was brand new when they finished. Also they installed the latest software that Kodak had. And the repair price was 1/2 of what I expected to pay. The girls in the reception area were very friendly and helpful. Thank you United Camera. Larry H Wheaton, Ill.

I do not recommend this company for repairing a Kodak camera under warranty. They use the lose defintion regarding the warranty to decide that something is not repairable under the warranty when they want to make a few extra bucks. The repair costs for a camera out of warranty are almost the cost of the camera. While they do warranty their own work they don't offer more than 30 days. I was also not impressed with the customer service they offered. I spoke with several representatives and none of them could properly answer my question. The customer service manager had no people skills when I spoke with her and was the rudest of them all. Kodak has been of no help regarding this, stating the company has the final say as their representative so I went to have a tech show me the damage on the camera. First they couldn't find my camera and then there was suddenly no damage! They fixed it under warranty but I will never use them again.

I would not recommend using this service. They told me a small mark on my camera meant that it couldn't be repaired without me paying full price for it when the camera was never damaged, and they charged almost as much as the camera cost. Kodak said they had the final say but KODAK NEVER SAW THE CAMERA! How can they stand behind them if they never say the camera. I will keep my camera but I am going to find a different place to repair it next time.