Most unprofessional buisness I have ever seen . The staff has over charged me on numerous occasions ,and on 8/8/12 i had the incident of my life occur!!! Long story short i went in too make a payment was forced to stand outside in 90 weather while the staff member proceeded to still train her client while knowing i was outside waiting by the front window . I then saw a member entering and i asked him to let her know i was outside wanting to get in he did and she still left me outside ,so all in all i was outside waiting for a grand total of 14 minutes mind you she never had the deceny to atleast let me in with the a/c ?? So then i proceed to make my payment workout and leave all but to return to grab my water bottle that i had left behind 5 minutes prior to my astonishment my card had not been activated at all ??? So i was locked out?? How funny i had mentioned i was reporting her to corporate?? Ill leave that in gods hands .