they sold me a defective appliance 6 mos ago; I've called them numerous times and they keep promising to come but never do. I've been having to open all the windows in my house to cook on the stovetop. each time they say they are coming to fix or replace it I stay home waiting and wasting time. also my energy bill is thru the roof because of the windows having to be opened to avoid toxic fumes. I am now thinking of suing them.