Our tile job was done very poorly, we had to put more money out to fix the job. We contacted the owner to reimburse us for what we had to put out to fix the job, which was very little. He did not want to work with us but instead do the job over. Well after the phone conversation with him we decided no. He was very loud and argumentative on the phone, why would we want them back in our home. Poor customer service once the job is done. Stay away.