Negative customer experience on Saturday Aug 19, 2017 in the morning. I asked an associate called BOB in the lighting department about where to find something. This Bob was rude, lack of manners, not oriented to a customer position with a corporation that is also lacking of some kind of customer service. I reported this Bob to the manager on duty that day: Ashley because Tom is the "official" manager not available that day. Ashley gave me the corporate phone number to complain. I called and I was supposed to receive a call back within 24 hours. I never received it. So they say that if I do not receive the call back I would need to call the corporation customer service phone again and repeat my story. Really? It is clear that Lowe's is not interested in improving their customer service, but I am sure that Bob spoiled my Saturday. HE IS NOT PEOPLE'S ORIENTED to work as an associate. HE IS NOT INTERESTED IN HELPING THE CUSTOMER TO FIND A PRODUCT, rude and uneducated person and he has succeed in discouraging a person to get something at this store. I will not stop by this Lowe's again. THANKS MR. RUDE BOB IN LIGHTING DEPARTMENT AT LOWES EATONTOWN, NJ.