Royal has been doing my dogs for years now, never had a problem! My dogs look adorable when they are done, they love the groomer! They are professional, on time, treat my dogs so well, my brittany krimpet was so happy with his haircut he was giving kisses! Will be getting my other dog sugar done this week as well, and she loves the groomer too! I love the fact that they come right to you're house, so the dog does not stress out.... always get great service! maryanne, sugar, and krimpet; east windsor