Generous freindly people!

Staff is friendly, and knowledgeable. I asked about the dog food I was buying and was reassured and got reassuring answers. I would recommend Rumford's to everyone.

Employees only care about the money that they can make with walk-ins; even at that they roll their eyes at you like every question is so bothersome to them. Don't bother to call! I was left on hold for 45 minutes with a question about how many female mini lop rabbits they had in stock. I've been there before and I know that the rabbits are in clear view from the cashier who could have easily taken a few steps to answer my question. Prices are astronomical and the service isn't worth it! Save your time and money and go to Petco!!

We were not given any information or details on our breed. I know you should do your own research but there should be trained staff to make sure that the dog is going home with someone who can accommodate it. You should care enough about the dogs to talk with the customers to make sure they understand what this particular puppy will need. If they are looking for different qualities in a dog - help them select a different breed. We didn't receive our refund check for the puppy's 1st vet visit, we were told just have them checked at the vet & we would be reimbursed for the costs. They don't tell you that you will get a refund check in 2-3 weeks. Also, the dog had a nasty respiratory infection, and wasn't dewormed fully. Not only did we leave that pet store spending $1,300.00 for the dog, some food and a toy - we had to put him thru the deworming process again (poor baby) & pay for it out of our pocket. Do your research!!! For that much money - you should receive better service!!!!!