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      Details

      Scale new heights of contact center performance

      General Info

      Coordinated Systems, Inc. was established in 1972. We currently develop and distribute workforce optimization software solutions for contact centers, supporting and recording Avaya, Cisco, ShoreTel, NEC, Mitel, Siemens, SIP and many other phone systems.

      HoursCLOSED NOW
      Regular Hours:
      Mon - Fri

      Contact Info

      Phone:

      Main - 860-289-2151

      Address:
      165 Burnside Ave East Hartford, CT 06108
      Email:

      Link:

      http://www.csiworld.com

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      Categories
      Computer & Equipment Dealers, Call Centers, Computer Software & Services, Telecommunications Consultants, Telecommunications Services
      Services / Products
      Call Recording and Workforce Optimization Solutions for Contact Centers. Call Recording / Quality Monitoring / Interaction Scoring & Evaluation / Rules-Based Screen Capture / Performance & Trending Reports / Dashboard Analytics / Agent Portal & E-Learning / PCI Compliance / Speech Analytics / Desktop Analytics / Workforce Management / Surveying
      Brands
      Virtual Observer
      Data provided by one or more of the following: Thryv, Data Axle, Yext.