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State DirectoryBrownwood Muffler & Automotive
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- HoursOPEN NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Categories
- Tire Recap, Retread & Repair-Equipment & Supplies, Auto Repair & Service, Automobile Repair Referral Service, Wheel Alignment-Frame & Axle Servicing-Automotive
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Mufflers & Exhaust Systems, Auto Repair & Service, Brake Repair, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Automobile Air Conditioning Equipment, Automobile Parts & Supplies, Automobile Accessories, Tire Dealers
Reviews
06/11/13
Highly recommend. The staff were very helpful and mechanic sat down with me explaining everything that he had found to be or not to be the problem. over all experience in a bad situation was made a lot easier because of each of them. I was over 5 hours from home in a place I knew no one. Wishing I lived closer so they could service all my vehicles. While sitting in there office, I observed several consumers, each one with a different problem. All were handled with the same kind of respect and detail. Each one seemed to be just as please as I was with the service and prices. I don't normal write a review but I always read them. These folks deserve a 5 star on their review list. With my husband deployed right now at times I have to depend on others to help in areas I know nothing of. The way they explained everything helped me to understand more about my vehicle and how it works. Thankful for the extra knowledge and service that was given. Big Hooah! from an Army wife
01/14/13
Whenever I was traveling and in a tight spot, Brownwood Muffler and it's amazing staff helped me get back on the road so I could get back to my family in Arkansas. Thank you guys, you all are great.
01/14/13
Fast and amazing service! Wouldn't take my vehicle anywhere else.
03/23/11
whenever i need a car fixed i go to brownwood muffler and automotive they have one employee there that helped me a lot and discussed everything about my car and i really feel like he understood my problem. and best of all my car was fixed relatively fast. faster then i have ever seen a car fixed brownwood muffler and automotive was a quite lovely experience
I believe this shop was going to try to sell me a battery and alternator I didn't need. Then they chewed me out when I questioned them about it. Accused me of being rude to owner's wife , which I was not. Told me " I try to run an honest business. and "You can take your car and go on down the road." This chewing out was totally uncalled for. The technician was not even addressing the repair I specifically requested, which was to change out the blower motor module. I will never again set foot on their property and have been telling everyone I can about this bad experience. I had heard other stories about their questionable business practices. Now I believe. I rated them 1 star only because I think you have to click on at least 1. If I could have rated them lower I would have. Also this experience wasted a whole day of my time. I fixed the car myself for $100 instead of $400 minimum in parts + who knows how much for labor. Consumer BEWARE!!!!!
