Great Job and excellent to work with!

Took multiple calls to get the exterminator out to my property. Already had ants by that time. Latest ever in getting out to me.

I wanted to take the time and thank Rich for being so helpful with your place in the Northwoods!

Rich and his team are awesome!

Thank you

We had a skunk die and release underneath our Summer mobile home in Lando. The home was uninhabitable! We had to evacuate the home immediately. I literally spent a week on the phone making calls to every pest control company in northern Wisconsin. I could find no one to remove the skunk, and deodorize the area. I spoke with the town, county and the DNR, no one could advise me on what to do. After a week, literally, I said “This is my last call,” I found Diamondback. I spoke with Rick, and he said , yes I’ll do that! I couldn’t believe it. He did, he removed the skunk, disinfected the sand, then came back, and deodorized the sand underneath the home. All I can say is Thank you, Rick was a life saver! Gary Guenther. Land O Lakes

Rick is great to work with. He came when he said he would. Very happy with Diamondback

Quick response - thank you.
Please email me a detailed receipt of what services were provided - were you able to address the bees?

The performance of the work has been excellent since we began using your service 25 or so years ago. But being able to access you is very often very frustrating.
God bless you.

Rick Soder has made four appointments to come to my home in the last two weeks. He has not made any of these appointments. The last time he did come was two days after the set appointment. He does not call to reschedule or to cancel when he cannot make it to the appointments. I don’t k how he can help with mouse abatement. So far what he has done hasn’t slowed them down or reduced their number.

Rick was very knowledgeable on my pest problem and was able to address the problem with great products and service. I would highly recommend him to everyone! Thankyou Rick

They never showed up. Couldn’t get hold of anyone to see where they were. They called later that day to say they were running late for our 2:00 appointment but it was at 11:00. I came from Milwaukee just for the appointment for one day. I had called the day before to be sure of everything. They never apologized, just made excuses

Work was completed yesterday, so I am sure we should wait a few days to make sure the problem went away. Jeff did a very good job and kept us informed of what he was doing and what products were being used. :)

Rick, you called me at 9:20 am yesterday to say you're on the way to my home, but you didn't show yesterday at all, nor did you call or text me. Regardless of what you emailed and told me on the phone, it's clear you don't want my business or you would show up to do the job.

Always come out on time and do great job with care.

Not done business with the whole company yet - so can only say, while happy with guys who did the spray, the frustration with the rest was driving me to find another company. Hope I can change that with you now.

Prior to having Diamondback spraying our house we would have spiders covering our eves and windows. Since Diamondback has been taking care of our house all the spiders are gone!!

In the past upon calling for service, we have had a very good response of a technician. At times there were issues regarding technicians available but we did always have one respond when we were at our vacation home.

Well, up to now the service has been great! I don’t like an all on line system. I have an iPad but my husband does not and would not be able to get your newsletters. I am hoping the new merger will not change Diamondback!

Love the new scheduling system! Keep up the good work!