I've been here twice with my family. This review is based mostly on their employee Kathy. I got mostly bad service that caused me to never consider this Great Clips again. The first time, Kathy did my husband's hair. She was the worst. She has something against gay people. The second time, Joy did my haircut. She was awesome. If this review was based solely on Joy, I'd be rating this business much differently. Instead, Kathy's presence was enough to ruin everything for me and my family. Kathy was hugely homophobic around me and my family. I brought myself, my husband, and my son with. When she did my husband's hair, she was unprofessional. I sensed the difference between how she was around other people vs. around us. She was okay around them but not us. She kept looking at my family funny, like she was disgusted around us. She had a bad attitude. She was done with the haircut in no more than 5 minutes. After we paid and as we we leaving, I overheard her making a "pshhhh" sound effect, whatever you call it. I didn't bother to go on Google back then because I thought at the time that this was an isolated incident and that there was no way she'd last there. My second visit for my haircut proved me wrong. Thankfully Joy did my hair instead of Kathy, but Kathy was around and at her ways again. When Kathy called out a person's name from the customer list, I was supposed to be next, but she skipped me and called out the name below me. I confronted her about it, but she told me rudely to go away. She was hostile about it. This was for the best because I didn't want her doing my hair anyway. While Joy was giving me a fantastic haircut and being professional and a sweetheart, again, Kathy was trying her best to make me and my family uncomfortable. She was homophobic yet again. Her homophobic tactics worked. She was giving us all dirty looks, the same ones as before. Worse, I overheard her calling me a homophobic slur behind my back, one that I won't repeat on Google. I was astounded that someone like Kathy is working there and treating people like this. How is this possible? I can only imagine how many other customers have gone through this. I hope the manager reads this review and takes it to heart. When and if he or she does, I'll come back to see Joy and rewrite this review based on her. I love Joy!

One more thing: gay youth age 16-24 are 4X more likely to commit suicide. This is what scares me most about the homophobic antics I saw and went through.