Great customer service! Angel and Spencer really know everything you need to know about starting to Vape and etc... They weren't pushy, trying to push the most expensive kit they have but rather ask the right questions and determine what you need at your price range. I still go in and enjoy talking to them about what level nicotine I've gone down to and are just genuine, real people. I refer everyone that asks me about my setup to them... I'd give 20 stars if I could!