My 1st experience w/ David's Bridal was very pleasant. I had picked out the bridesmaid dress I wanted, & decided to pop in to have my sister try it on. Good thing we did because I didn't like the fit! The sales associate was very helpful finding a bridesmaid dress that I liked & a style that would look good on a variety of body shapes & sizes! Plus, it's nationwide---ideal for a bride with bridesmaids in a few cities. I was impressed enough to schedule an appt to try on bridal gowns since I had not purchased one yet. We set it for 6:00 on a Tuesday. Now, I ended up being about 15 minutes late because of traffic. I called to let them know I was late, but I was rushed off the phone. I guess appts. don't really matter, because noone was waiting for me when I walked thru the door. There were people everywhere, and my sister and I waited for a half an hour with no service. I guess it's hit and miss. I'd prefer to get a more personalized experience if I'm planning on spending $700 on a dress

Lot of great times, but go on a weekday or first thing on a weekend because the place gets packed quickly!

I had brought my dress at the Fayetteville location and they were so accommodating and professional. I took my bridesmaids to purchase their gowns at the Durham location. I was VERY disappointed. We had made an appt. and had no help from the "appointed" clerk. She was trying to rush us out of the door and had no clue about what the store carried or offered. I went back several times to the Durham location (only because it was closer for me) for alterations, shoes, accessories, etc, and each time I went in it seems the staff got worse and worse (other girls in the shop noticed it as well, so I know it was not just me). Dresses and accessories are expensive and you would think they would give you the treatment you deserve since you are spending so much money in their store. I would have rather spent extra money and went somewhere else that was more professional. AVOID THE DURHAM LOCATION!