Obtaining service at this dealership is takes too long. I was told I had to make an appointment three weeks in advance to receive scheduled service. The parts department struggles with expertise. An employee would have sold me a more expensive bracket with a screw in vibration isolator, instead of just the isolator I needed. He even looked at the bike and in manuals without figuring it out; I had to. Finally, the store has an in-store credit only refund policy. You won't get your money back if you return something; you'll have an opportunity to buy other items at the dealership for 90-days.