I have been to many Max & Erma's in Columbus, and this one is by far the worst. Two out of three times my family and I had to leave because after waiting for at least ten minutes there was no one who would seat us. Being hopeful we tried it once again this week (and this will surely the last time). Service is very slow (twenty minutes for a couple of hamburgers). The staff acts as if they are doing you a favor. Living in that part of town I'd rather drive all the way to the one in German Village or Easton to receive a decent service. This location should be one of the first ones in being shut down by the new parent company. A real disservice to Dublin!