We visited Dr. Cook's office for the first time this past week. We have a French exchange student whose braces needed adjusting (extra band, etc.). The office was pleasant and clean, they saw our student right away and treated him wonderfully. No more pain for our student! Dr. Cook wouldn't even charge us anything for the visit and told him to enjoy his stay. That kind of treatment speaks volumes to me. When we're financially ready to get braces for one of our children, we'll look here first.