Our favorite: Mr. Dell offers does the best Kids Clinic! He's simply awesome with the kids. My son has been coming to these clinics for years and now when something breaks at home, he says, "Get it at Lowe's." They have a future customer in him. The representatives are nice people to deal with. At times even if they don't know the stuff, they take the time to find the right person and the right item, while making you feel at home! My one irritation...when my hubby goes there, if he gets talking, then he gets stuck and we spend such a long time there...but it just tells you how nice those people are! Joy