Only 1 star because there is no lower rating. Took daughter there for contacts. 3 months and 10 visits later still no contacts. They wouldn't give us the type of contacts we wanted. Contacts they made us buy broke. Finally ordered what we wanted, went back and found they were cloudy and wrong strength perscription. When asked about problem, they just come up w/ excuses but do nothing to help fix the problem. Wife went there for reading glasses. Glasses were made wrong. Had to reorder and wait for second set. I would stay away from this OD unless u like a doctor who wont order what you want. Takes forever to get precription in, as well as wrong strength. Plan on going back several times to try to get problem resolved.