Clean and friendly

I ordered tickets to see Eclipse yesterday on the internet. I went to the theater and had the worse experience ever. A friend and I arrived at the theater and hour early, and was happy we made it in at a decent time and impressed with the orginization. We sat in our seats to watch the movie, after 30mins we realized the movie still had not begun. People were getting restless and decided to get up and see why it is taking so long for the movie to begin. At that point 45mins had elasped and we were told that there were techinical difficulties and that it will start in 10-15mins. Needless to say the movie never started and people were complaining and the manager was no where to be found. The staff was extremely rude and the usher did not come in to tell us that movie will be staring again for another 10-15mins. At this point it is 110a.m. When the movie was scheduled to start at 1159p.m. We left and received a refund and no offers of apologies or comps for our inconvience. Horrible!!!

Tried to call to get information about birthday parties for children. Never given the option to talk to anyone on the phone, just automated options. Typical customer service these days.

Not only are they the best theater around, but I love that you can get showtimes directly from whitepages!