WOW, I'm not sure where I want to start about Kertia Black. She gets paid by the INSURANCE COMPANY to say what they want. She said there was nothing wrong with my husband and that he was making everything up. Although she had seen the MRI reports with herniated discs in the back and neck with spinal cord impingment. "BUT TO HER I GUESS THAT ALL IN A PERSONS HEAD" She is a LIAR, UNETHICAL, MEAN, UNPROFESSIONAL AND JUST PLAIN EVIL. But, I guess that is why AUTO INSURANCE COMPANYS use her. W...