My last experience with this particular store was not good. The part I needed did not come as promised and when it did come, it was the wrong part and on top of everything else the store manager was very rude. I understand things happen, but theres no need to be rude. We are all adults and individuals and theres is no need to be inconsiderate and just plain mean. Sometimes its not what you say but how you say it that causes more tension in a given situation, especially when you are in management.