Today,12/28/12 at 1:30 pm I arrived at your facility. There were three people ahead of me. I waited 30 minutes, before your employees placed someone else in from to me. The person who was allowed to move in front of me had only been at the facility for about 5 minutes. I left your facility and had my vehicle serviced at one of your competitors, who serviced my vehicle very quickly. As I was leaving, I noticed one of your employees and a postal employee playing with their phones in one of the bays. Your employee watched me leave and never even tried to stop me. I have used your services for several years and up until today, I was a happy customer. Regards, F R Harden

I went for an oil change, but they were able to fix all things I needed to have done. He even caught an issued that I didn't mention. I had gone to two other places about the problem and they both said wait until the check engine light comes on so they can hook it up to a machine for a diagnosis. The mechanic at Champion fixed it without the check engine light being on.

They vacuum the inside of my car, wash my windows and even offers free air freshener. This is the only place I go to get my oil change. With me being a woman I feel comfortable knowing that they are doing everything possible to keep me informed about my car.