I read above review with interest. I had a direct opposite experience. They fixed my machine and it runs better than when it was new. The folks there know their stuff and were very through in explaining what the problem was and the cost. I cannot sing their praises enough. They definitely are very good at what they do and know.n I HIGHLY RECOMMEND

DO NOT TAKE MACHINE THERE FOR REPAIR! If I could give a negative 5 stars I would. I brought my machine in for a repair, they called to let me know it was complete. I brought it home used it for about 5 minutes and knew if was not working right. I took it back within a week to let them know that it was not working. The repair person that I learned was the owner came out with an attitude. As I was trying to talk to her she kept walking away. Instead of saying lets look at it she got defensive and started blaming me for it not working. I said I only used it for less than 5 minutes but she did not want to hear it. She began to yell which caused me to start to yell. I have never gotten to that point with a person before, because I was a business owner but she would not stop blaming me instead of just offering to fix it. I didn't care if I had to pay something else for a part but she never even gave me that option.