Booked a great 3 day weekend deal on Orbitz using Advantage. At pick-up, the rates were higher with no explaination. I declined both insurance and pre-paid gas, but noticed the agent had 'accidentally' charged me for the gas. After 15 minutes of bantering about the rate difference, I was told it would be taken care of at the time of returning the car, as they were unable to pull up the resservation thru Orbitz to verify. The manager did take care of the rate difference at the end of our rental, but I also noticed at pick-up that the agent had still charged me for LDW insurance, even though I had declined it at pick-up (another reason the rate was not what I had agreed to via Orbitz). Nobody would take care of the issue, and I was set back nearly $90, making what I thought was a deal more expensive than most other rental car agencies. I even contacted the manager, and was told they would look into it, but I was never called. I will not do business with this company again.

I reserved a car thru Priceline for Advantage Denver. The car they tried to give me was NOT what I chose online. Even THE STAFF acknowledged the online descriptions were not accurate! So, after I had no choice but to go with a larger, more expensive car ( I was driving up to the mountains), I paid for the more expensive car and then changed my mind to stick with the smaller car. But wait..! They then realized I should've gotten a discount because I used my Visa! So I paid for the larger, more expensive car that I thought I was getting all along because it seemed more reliable than the crappy KIA (advertised as mid-size)PRINT OUT anything you reserve because this is a classic "BAIT & SWITCH"!! I WILL NOT use Advantage again! Be VERY CAREFUL if you choose to use this company!